I come from Nantes, where I began my hotel career. I then seized the opportunity to work on Reception at the Hôtel du Palais, which had contacted me to join its sales department. 23 years later, I am still here, as Assistant Sales Manager.

We host both private occasions such as birthdays and weddings, and professional events such as seminars and gala dinners. Then, during these events, our hotel can be fully privatized, which is a real advantage. It allows us to hold cocktail buffet parties in the lobby or dinners in La Rotonde. The hotel also proposes six drawing-rooms, including the Salon Impérial, once the Emperor’s ballroom with its winter garden and superb restored paintings by Paul Gervais.

Its prestigious past and emblematic architecture which leaves an impression on everyone’s minds. It is also the only Palace Hotel on the Atlantic Coast. Our teams are also, of course, a considerable asset, recognized for their professionalism and expertise. It is they who make guests’ experiences truly exceptional.

In my opinion, it is of prime importance to step into the clients’ shoes, understand their aims and expectations, and anticipate their needs. Clear, transparent communication is essential to build a relationship based on trust. It is then up to us to adapt to any unforeseen circumstances and meet last-minute requests… always with a warm smile!

No doubt about it, the G7 in 2019. Hosting the inauguration dinner for this 4-day summit, bringing together as many heads of state, was a truly memorable experience.